Location: Great Wolf Lodge – Indoor Waterpark Resort
Who: The Unit and my father (Grampa)
When: June 2013
Great Wolf Lodge was a great chance to escape the cold and spend some time indoors in summer attire and bathing suits.
The meals and the extra’s (they are everywhere) were not overly expensive. Including the bar they have at the pool area – a beer was not overly priced and a very welcomed feature for my dad and husband.
Positive: the hours of the water park are enough that you can enjoy it all day into the evening with breaks. The bar by the pool. The water slides and attractions were well suited for all ages. Although I feel like anyone under the age 2 might have a limited level of enjoyment. The staff was helpful.
Negatives: The first day we were there, Sunday, the bathrooms and locker rooms were clean and organized. The staff was on their A-game. Monday was an entirely different story and entirely different experience. The bathrooms were disgusting. There was toilet paper and water all over the grounds, there were dirty toilets (about 5 in a row) and the locker room changing rooms were littered with several swim diapers, wet towels and puddles of water. On Monday, the waterpark staff seemed to be missing out on the safety factor in the lazy river. There were aprox. 20-30 empty tubes floating in the lazy river, unoccupied. As a result of this, my son, who was swimming along with us in his life jacket was getting buried by them, they were getting smashed against his face (making it hard for him to breath and I feel like a hazard). No one seemed to notice or care.
The rooms were fine. Previous reviewers must have stayed at the Ritz or something. I have stayed at very nice hotels and resorts and this was fine. The rooms were large, the beds were comfortable and the housekeeping staff was accommodating.
But do note, as other reviewers have stated: do not stay close to the middle of the hotel because we were woken many times up until 11pm with kids/parents doing the magic wand game and running in the halls. But I get this is a kids attraction.
The other HUGE HUGE issue I noticed was with the parents and children themselves. There were many times I was in the elevator with a 10 year old (alone) or a 10 year old and their 4 year old sibling (alone). This hotel is not designed to babysit children so their is no security system in place to really ensure your children are not taken to a room or out the front door without an issue. The scenario kind of made me nervous for all the kids under 10 wandering the halls. I cannot imagine leaving my child run free, un supervised in a 4 story, large resort building.